01. We’re a Family Business
Phil Gilbert is the face behind the Dealership. You’re dealing with a real person and his family, not a faceless corporation. Phil has two of his three daughters working in the business with him. Edwina Gilbert is the Dealer Principal and Simone Gilbert is the Dealership Guest Experience Director. Our staff are part of our family too. Phil Gilbert Motor Group has many employees of long standing, some with over 20 years’ service with the Group. This is our family, here to assist your family.
02. We are a Trusted Name in the Motor Industry
In 2018, Phil Gilbert Motor Group celebrates 30 years in business. We are experienced, trustworthy and friendly. We sell and service products with great reputations and we strive to uphold those reputations in all that we do. We have long standing relationships with our customers. Many of our customers are repeat or referred customers. You can trust us for advice and assistance with all your motoring needs.
Phil Gilbert Motor Group is the only name you need to know on Parramatta Road. We have all your automotive needs covered at two convenient locations on Parramatta Road at Lidcombe and Croydon.
04. We’re a Multi-Franchise Dealer
We sell Toyota and Hyundai vehicles. We also sell quality, late model used vehicles. We can offer you honest advice about different brands and models. You can be sure that we will have the right vehicle to meet your motoring needs.
05. We’re a “One Stop” Shop
At Phil Gilbert Motor Group we can meet all your automotive needs, whatever they may be, wherever in the vehicle life cycle you are. We offer New and Used Vehicle Sales, Service, Parts and Finance and Insurance. Let us know how we can help you. Furthermore, we offer all Phil Gilbert customers (new and used) free and comprehensive motoring assistance in the unfortunate event of an accident through our Accident Assist program.
06. Fleet Solutions
The Phil Gilbert Fleet team has an in-depth knowledge of our range of business vehicles, coupled with experience and extensive expertise within the local business environment. This makes us the ideal partner for all your business vehicle needs. We’ll keep your business on the road.
07. We Are ‘Low-Pressure’ Salespeople, From Wide and Varied Backgrounds
We know that when you buy a new vehicle, it’s a big decision. Our Sales Consultants are here to provide understanding of your needs, information, and assistance in your purchasing decision without being overbearing or pushy. We have male and female salespeople, many of whom are multilingual. We want you to feel comfortable and informed at every step of your purchasing experience.
08. We Are Highly Trained and Experienced Vehicle Technicians
We know that you want optimum performance from your vehicle coupled with safety for your family. We are pleased to assist you with both. Our technicians are factory trained and have access to state of the art diagnostic equipment and service tools. We use only genuine parts. Our Service Advisors are knowledgeable and friendly, ready to answer all your questions. You can trust us to look after the investment that you have made in your vehicle.
09. We Strive to Make Sure That All Our Customers are Very Satisfied Customers
However you come to experience Phil Gilbert Motor Group, be it with a vehicle purchase or servicing your vehicle with us, we will make your experience easy, comfortable and satisfying. All our staff recognise their part in ensuring your satisfaction and will work toward achieving that goal.
10. We Are Community Minded
We are proud supporters of our local community. We presently support the Sir Roden and Lady Cutler Foundation and the Auburn Youth Centre through our Community Driven program. We also have partnership with other local organisations through our “Drive for your club” program. Phil Gilbert has twice received a NSW Premiers Award for outstanding Community Service. Being involved in the community is an important part of who we are at Phil Gilbert Motor Group.